Privacy Policy
Last Updated: January 2026
Introduction
BloomHub ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Information You Provide
• Account information: name, email address, phone number
• Profile information: location, bio, profile photo
• Seller information: store name, description, policies
• Payment information: processed by Stripe, not stored by BloomHub
• Communications: messages between users, support inquiries
Information Collected Automatically
• Device information: browser type, operating system, device identifiers
• Usage data: pages viewed, features used, search queries
• Location data: general location based on IP address
• Cookies and similar technologies (see Cookie Policy)
How We Use Your Information
We use collected information to:
• Provide and maintain the Platform
• Process transactions and send related information
• Send administrative messages and updates
• Respond to inquiries and provide customer support
• Improve the Platform and develop new features
• Detect and prevent fraud and abuse
• Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
• Other users: Sellers see buyer names and shipping addresses for orders. Buyers see seller store information.
• Service providers: Companies that help us operate (e.g., Stripe for payments, hosting providers)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Payment information is processed by Stripe, a PCI-DSS compliant payment processor. BloomHub does not store full credit card numbers.
Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account and associated data
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)
To exercise these rights, contact us at info@bloomhub.us.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal, business, or safety purposes even after account deletion.
Children's Privacy
BloomHub is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected and shared, and the right to opt out of the sale of personal information (we do not sell personal information).
International Users
BloomHub is based in the United States. If you access the Platform from outside the US, your information may be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Platform.
Contact Us
For questions about this Privacy Policy, contact us at info@bloomhub.us.